Returns & Exchanges
At Len's Mill, we want you to be completely satisfied with your home decor and textile purchases. If a product does not meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all tags and labels remain attached to maintain eligibility for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing