Frequently Asked Questions
Everything you need to know about your Len's Mill shopping experience.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
What is your return policy for home textiles?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that cut-to-size fabrics and custom-made items are final sale.
Do you offer fabric swatches before I commit to a large order?
Yes, we offer small swatches for most of our upholstery and drapery fabrics to ensure the color and texture match your home decor perfectly.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website.
Are your products covered by a warranty?
Most of our home goods and furniture items come with a one-year manufacturer's warranty against defects in materials and workmanship.